Transform Operations with Intelligent Automation
One production-ready platform. Modular automation lanes for intake, clinical, billing, compliance, and voice. AI does the work. Your team reviews what matters. Every step is logged.
Every workflow runs on one shared foundation. The more lanes you deploy, the faster new ones ship and the more reliable your entire operation becomes.
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Integrations, audit trails, monitoring, exception handling, and human review are built once into the platform and reused across every workflow you add. Nothing rebuilt from scratch when you expand.
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Every sensitive action — submitting orders, updating records, closing critical items — requires a deliberate click from your team. The platform prepares the work. Your staff makes the call. Nothing important runs blindly.
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Start with the workflow causing the most friction. Deploy it, prove value, then add the next. Each new lane ships 30–60% faster than the first because the platform foundation is already in place.
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CraftOps foundation means each new workflow ships faster than the last.
See how our AI platform can eliminate manual workflows, reduce administrative burden, and free your team to focus on patient care.
Our platform is designed to adapt to the unique workflows and operational needs of different healthcare environments. Whether you're managing home health visits, diagnostic imaging, dental practices, or clinical operations — the same powerful automation works for you.
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Streamline admissions documentation, interdepartmental communication, claims processing, and compliance tracking across complex multi-facility operations.
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Manage admission paperwork, physician orders, medication documentation, and family communication — ensuring compliance while reducing administrative burden.
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Automate referral processing, certification documentation, care plan updates, and family coordination — allowing staff to focus on compassionate patient care.
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Streamline patient registration, prescription refill requests, lab result routing, and follow-up scheduling — keeping daily clinic operations moving smoothly.
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Handle intake assessments, insurance authorizations, session documentation, and care coordination — supporting both administrative and clinical workflows.
Manual processes, disconnected systems, and repetitive administrative tasks — our platform addresses each one directly so your team focuses on care, not paperwork.
Measured across orders, EVV cleanup, claim status, and patient onboarding workflows.
The platform covers your full administrative operation. Start with one lane, prove it, expand — each new module ships faster because the foundation is already in place.
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Automate the entire new patient registration process. Our AI extracts demographics, insurance details, emergency contacts, and clinical information from referral documents — then creates the patient record in your EHR with all required fields populated.
Facesheets, combined order packets, and physician referrals are automatically retrieved from referral portals. AI-powered OCR reads every document, validates required fields, and flags missing information before it causes downstream delays.
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Incoming faxes from physicians are received around the clock, automatically downloaded, and processed without human intervention. The system verifies signatures, identifies document types, extracts patient identifiers, and routes each fax to the correct patient record.
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CMS 485 forms, Start of Care orders, Frequency orders, Supply orders, and Recertification orders are automatically identified, validated for signatures, and uploaded to the appropriate patient episode. Multi-document faxes are intelligently split and processed individually.
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Both digital and handwritten physician signatures are automatically detected and verified. Documents without valid signatures are flagged for follow-up — ensuring compliance requirements are met before orders enter your system.
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Eliminate manual data entry for patient records. Demographics, insurance information, physician details, episode dates, and clinical data flow directly into your EHR — with validation checks that catch errors before they're saved.
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Required clinical orders and administrative tasks are automatically generated during patient onboarding. CMS 485 orders, Start of Care orders, Physician Orders, Consent tasks, and Medication Profile tasks — all created with correct dates and assignments.
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Consent forms, wound images, and clinical photographs can be uploaded directly from Slack to the correct patient task in your EHR. Simple automation replaces the manual process of downloading, navigating, and uploading documents.
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Bulk verification of claim status across multiple insurance portals. Payment status, denial reasons, and check numbers are automatically retrieved and updated in your tracking systems — eliminating the need to log into each portal manually.
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Prior authorization requests are tracked from submission to approval. Status updates from insurance portals are captured automatically, and staff are notified when actions are required or approvals are received.
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Electronic Visit Verification exceptions are automatically processed. The system selects appropriate reason codes, enters standardized explanations, and resubmits transactions — handling routine exceptions without manual intervention.
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Physician orders awaiting signature are automatically faxed from your EHR queue. Cover sheets are generated, faxes are sent through your preferred fax service, and order status is updated upon completion.
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Incoming patient calls are handled by conversational AI. Appointment scheduling, rescheduling, cancellations, prescription refill requests, and messages to providers — all captured accurately with intelligent handoff to human staff when needed.
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When automation encounters unclear signatures, missing data, or complex scenarios, the system flags the item and notifies the appropriate staff member. Humans handle exceptions; automation handles the rest.
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Every automated action is logged with timestamps and complete details. Comprehensive audit trails support compliance requirements and provide full visibility into what the system processed and when.
In 30 minutes, we’ll map the best first workflow and share a pricing range.
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